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Overview

At Richie Writz, we take pride in crafting custom-made items with care and precision. As each piece is uniquely tailored for you, we do not accept returns or exchanges.

To be eligible for a Exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. All Jewelry items are not eligible for returns, Shoes maybe returned if there was and error made by Richie Writz.

Refunds

Return and Exchange Policy:

Thank you for choosing Richie Writz for your personalized treasures. We take immense pride in creating each item with meticulous care, ensuring it’s uniquely tailored for your little one.

No Returns or Exchanges:
As all our items are custom-made, we regret to inform you that we do not accept returns or exchanges. Each piece is crafted with dedication to meet your specifications, making it uniquely yours.

Error on Our Part:
In the rare case of an error on our side, rest assured that we are committed to resolving it promptly. If there’s any discrepancy or mistake, we will accommodate by swiftly sending out the correct item. Your satisfaction is our top priority.

We appreciate your understanding of our policy, which allows us to maintain the highest standards in delivering personalized and exceptional products. Should you have any concerns or questions, please don’t hesitate to contact our dedicated customer care team. We’re here to ensure your experience with Richie Writz is as delightful as the treasures we create.

Thank you for being a part of the Richie Writz family.

Late or missing refunds

There are no refunds due to the personal nature of all of our items. There is also no returns only exchanges on damaged items.

Sale items

There is no max on how many sale items you may purchase.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item is gifted, the purchaser would need to contact customer support if there is an issue with the purchased item.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for questions related to refunds and returns.