Shipping policy

Shipping Policy

Last Updated: 2/24/2026

Thank you for shopping with Richie Writz. Each item is carefully made and prepared with intention and attention to detail. Please review our shipping policy below.

Processing Time

All items are made to order.

Please allow 0-3 business days for processing before your order ships. Processing time does not include weekends or holidays.

During high-volume periods, launches, or promotions, processing times may be extended. If this occurs, updates will be communicated via email or posted on our website.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times after shipment:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 1–3 business days

  • International Shipping: 7–21 business days (varies by destination)

Delivery timeframes are estimates and are not guaranteed. Once your order has been shipped, we are not responsible for carrier delays.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at hello@richiewritz.com . Address changes cannot be guaranteed once an order has been processed or shipped.

Lost or Stolen Packages

Richie Writz is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If your package is marked as delivered but cannot be located, please:

  1. Check with household members or neighbors

  2. Contact your local post office

  3. File a claim directly with the carrier

We are happy to assist with providing shipping documentation if needed.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery at hello@richiewritz.com with:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We will review and work toward a resolution.

International Orders

Customers are responsible for any customs fees, duties, or import taxes required by their country. These fees are not included in the shipping cost and are determined by your local customs office.